Cookie Policy

Cookies and other technologies

The Toyota Connected Europe Limited (TCEU) website, online services, interactive applications, email messages and advertisements may use cookies and other technologies such as device identifiers to improve user experience, help us understand how our platforms are being used – for example, which parts of our websites have been visited and which emails opened – and to measure the effectiveness of advertisements and services.

Where it is not linked or connected to identifiers or other information that is considered personal information by local law, we generally treat information collected by cookies and other technologies as non-personal information.

To find out more about how TCEU uses your personal information, please see our Privacy Notice

More information about cookies

A cookie is a unique numeric code that is transferred to your computer’s browser to track your interests and preferences and to recognize you as a return visitor.  Information may be collected automatically by cookies and other technologies. To learn how to prevent information from being collected automatically, please see the “Manage Your Cookies and Other Preferences” section below.

We use cookies for different purposes:

  • Strictly Necessary Operations
    These cookies are strictly necessary to allow us to operate the TCEU website, online services or interactive applications. If you do prevent them through your browser settings, we cannot guarantee how our website, online services or interactive applications will perform for you.
  • Functional
    We use cookies and other technologies to honour the choices you have made on how you would like the TCEU platforms to function when you access them.For example, we use functional cookies to remember personal information when you visit our website to make your experience more convenient and personal.
  • Performance/Analytics
    We use cookies to:

    • analyse the performance of our sites;
    • maintain, operate and continually improve our sites; and
    • analyse the use of our sites and digital communication channels.

    For example, we may obtain information from communications you request, including whether you opened or forwarded an email or clicked on any of its content.  This tells us about our communications’ effectiveness and helps us to deliver information that you find interesting.

  • Third-Party
    We may allow our business partners to use cookies on the TCEU website for the purposes listed above.


Manage Your Cookies and Other Preferences

Many web browsers allow you to manage your preferences.  You can set your browser to refuse cookies or to delete certain cookies.  You may be able to manage other tracking technologies in the same way that you manage cookies using your browser’s preferences.

Depending on the browser you are using, cookies can be managed according to the steps shown in the below table.

Browser How to check cookies are enabled
Google Chrome 1. Click on the menu icon at the top-right of your browser and select ‘Settings’

2. Click the ‘Advanced’ tab, locate the ‘Privacy and Security’ section and select the ‘Content settings’ button

3. Select the ‘Cookies’ menu item and locate ‘Allow sites to save and read cookie data’

Microsoft Explorer 6.0, 7.0, 8.0 1. Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’, then click on the ‘Privacy’ tab

2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies

Mozilla Firefox 1. Click on the menu icon at the top-right of your browser window and select ‘Preferences’

2. Then select the ‘Privacy and Security’ tab

3. Locate the ‘History’ section, then select ‘use custom settings for history’

Apple Safari 1. Click on the cog icon at the top of your browser window and select the ‘Preferences’ option

2. Click on ‘Security’, check the option that says ‘Block’


You can visit, which provides detailed information on managing cookies on popular browsers.

If you do choose to refuse or delete cookies, please note that not all elements of the website, online services or interactive applications may function as intended, so your experience of these may be affected.

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